Tribe.so Integration#42

Would be great if you can pull in and search the content from a community site like Tribe.so as part of the HelpShelf search query returns.

Thanks for the suggestion. This looks intetesting. I can see they seem to differentiate between answers and general posts. I presume you’d be more intertested in syncing the questions and answers?

Q&A mainly but the discussion type is important as well. Each user runs their community differently, in my specific case, it’s like a support community/knowledge repository and I would want to treat it like SupportHero integration as an example. Others may want specific topics, like a RSS feed.

OK thanks. This is a type of integration that we’ll need to give deeper thought to. Unlike other content integrations, this one is more likely to have a fairly rapidly growing feed of content - say compared to linking up a knoweldge base that has a smaller and probably more slowly growing catalog of articles. As such, integrating with a platform like this could have an impact on our infrastructure, so we’ll need to give this some thought.